In the hour session, we participated in some exercise that we could see and experience the benefits very quickly. The session has made the team more aware of the how we can influence the customer positively or negatively by how we present ourselves physically and emotionally. Positive attitude drives positive results. . … READ MORE ¬

Very energetic, animated and enthusiastic facilitator, could see his passion for the subject matter which assisted with buy-in. Very easy to listen to/understand. I like the presenter's motivation and gave me an awareness of positive/negative habits at work… READ MORE ¬

Short and to the point. Great getting the staff involved. Make people think and understand through action. We had a number of people ask for your website address so they could look into more detailed courses with yourselves. Everyone walked out very upbeat and it really improved morale. Improved confidence, knowledge on how to work with people, especially during negotiations… READ MORE ¬

Goran has great positive energy throughout the whole presentation. The presentation includes some theory behind the application and speaker shows mastery of the theory. However, speaker includes a good balance of theory and practical to keep participants interested… READ MORE ¬

Goran provided a lively interactive presentation which we all enjoyed. The staff challenged him on certain points, which he was well eqiupped to deal with ...highlighting to us that taking responsibility for our own actions is very powerful. Now the staff are actively seeking solutions to problems rather than laying blame on others.. . … READ MORE ¬

REVESBY WORKERS CLUB

The staff enjoyed getting involved with one another. We are more open with each other, are able to work as a team. There is no tension in the air, the atmosphere is much more happier. These strategies will improve how we manage the team, how we liaise with one another, and also how… READ MORE ¬

Fresh,an internal look at how we perform as individuals judged by ourselves not others.A fresh set of eyes can highlight deficiencies and bring new vigour.The staff thoroughly enjoyed the presentation and came out motivated and wanting more… READ MORE ¬

Goran's presentation was energetic, entertaining, poignant and he seamlessly made the delivery relevant to all in attendance. He spoke on a variety topics creating understanding of behavioural theories and also offered fresh perspectives and new ideas. Staff demonstrated an increased value for the importance of how they communicate non-verbally with both colleagues and guests and were also visibly motivated to achieve goals within the workplace and their personal lives. … READ MORE ¬

We enjoyed Goran's passionate delivery and the fun activities to demonstrate the salient points in his presentation. The topic of managing mind state to enhance interactions both professional and personal was very relevant… READ MORE ¬

Easy to listen and understand and for the team to put in pratice straight away. Goran makes it fun best of all he makes you listen! I could see a change within the next day of talking to all of my team… READ MORE ¬